Fargo DTC400 DTC300 DTC300M Card Printer Service Manual


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual Fargo DTC400 DTC300 DTC300M Card Printer contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

Section 1: INTRODUCTION
How to use the manual
Safety Messages (review carefully)
DTC400/DTC300/DTC300M Card Printer Overview
Reviewing the DTC400/DTC300/DTC300M Block Diagram
Reviewing the DTC400/DTC300/DTC300M Sequence of Operations
Reviewing the DTC400/DTC300/DTC300M Boot up Sequence

Section 2: SPECIFICATIONS
Table of Contents
Regulatory Compliances
Agency Listings
Technical Specifications
Visual Security Solutions (Specifications)
VeriMarkTM Cards – 2-D holographic foil application
Custom HoloMarkTM Cards
Visual Security – Card Stock Part Numbers
Visual Security – Fargo Certified Overlaminates (Special Order in 50 quantity minimum)
Visual Security Card Stock – Tolerances
VeriMarkTM – Application Specifications
HoloMarkTM and Custom HoloMarkTM – Application Specifications
Functional Specifications
Printer Components: Front Cover to USB Port
Printer Components: Print Ribbons
Printer Components: Resin-Only Print Ribbons
Printer Components: Dye-Sublimation Print Ribbons
Printer Components: Dye-Sublimation/Resin Print Ribbons
Printer Components: Blank Cards
Printer Module: Flipper Table Module Assembly (D900200)

Section 3: SECURE PRINT SECURITY SUITE
Overview
Print Notification Application
Security Imaging Application
Print Diagnostics Application
Supplies e-Ordering Application
Password Control Application
Print Security Suite – Main Window
SecureMark Media

Section 4: SETUP AND INSTALLATION PROCEDURES
Table of Contents
Printer Setup and Installation
Choosing A Good Location
About Moisture Condensation
Printer Setup and Installation
Choosing A Good Location
About Moisture Condensation
Unpacking and Inspection
Reviewing the Printer (front view)
Reviewing the Printer (front view; Cartridge being installed)
Reviewing the LCD (top-front part of Printer)
Connecting the Printer power
Installing the Print Ribbon Cartridge
Installing Blank Cards into the Card Hopper
Lowering the Card Output Hopper
Flipper Table Module Installation
Installing the Flipper Table Module Assembly (D900200)
DTC400 Card Printer/Encoder Card Flipper Module Upgrade Kit
Introduction
Installing the Card Flipper Module Upgrade Kit
Printer Driver Installation
Installing the Printer Driver
Printing a Test Print Image
Printer Transport
Moving the Printer to another location

Section 5: GENERAL TROUBLESHOOTING
Table of Contents
Safety Messages (review carefully)
Communications Errors
Resolving the Communication Errors
Print Process Errors
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)
Resolving the Mag Verify Error
Resolving the No Mag Installed Error
Resolving a Ribbon Sensor Error (Ribbon Miscue)
Resolving a Ribbon Break Jam Error
Resolving a Ribbon Out Error
Resolving a No Ribbon Installed Error
Resolving a Invalid Ribbon Error
Resolving a Wrong Ribbon Error
Resolving a Card Jam Error
Resolving a Headlift Motor or Sensor Error
Resolving the Cover Open Error Message
Resolving the Blank Output issues
Flipper Table Module Assembly Problems
Resolving the No Flipper Table Module problem
Resolving the Flipper Jam Error
Diagnosing Image Problems
Resolving the Pixel Failure problems
Resolving the Card Surface Debris problems
Resolving the Incorrect Image Darkness problems
Resolving Ribbon Wrinkle problems
Resolving the Excessive Resin Printing problems
Resolving the Incomplete Resin Printing problems
Resolving the Image Placement problems
Resolving the Poor Image Quality problems
Running the Self Test
Running the Standard Self Test Print
Running the Magnetic Self Test (HiCo Only)

Section 6: PRINTER ADJUSTMENTS
Table of Contents
Safety Messages (review carefully)
Safety Messages (review carefully)
DTC400/DTC300 Print Driver Options
Reviewing DTC400, DTC300 and DTC300M Printer Drivers
Reviewing DTC400 Printer Drivers
Reviewing DTC300 Printer Driver
Reviewing DTC300M Printer Drivers
Using the Card tab (DTC400/DTC300/DTC300M)
Adjusting the Card Size Option
Adjusting the Orientation Option
Selecting the number of copies
Using the Diagnostics button under the Card tab
Using the Clean Printer Option
Using the Test Print button
Using the About button
Using the Device Options tab (DTC400/DTC300)
Reviewing the Device Options tab (DTC400)
Reviewing the Device Options tab (DTC300)
Adjusting the Ribbon Type option
Selecting the Auto Ribbon Select option
Adjusting the Color Matching option
Adjusting for the Resin Dither
Using the Print Both Sides option
Using the Split 1 Set of Ribbon Panels option
Using the Print Back Side First option
Using the Print Back Side Only option
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options
Using the Disable Printing option
Using the Device Options tab (DTC300M)
Reviewing the Device Options tab (DTC300M)
Adjusting the Ribbon Type option (DTC300M)
Selecting the Auto Ribbon Select option (DTC300M)
Adjusting for the Resin Dither (DTC300M)
Using the Resin Heat, Front (K) option (DTC300M)
Using the Resin Heat, Back (K) option (DTC300M)
Using the Overlay Heat (O) option (DTC300M)
Using the Print Both Sides option (DTC300M)
Using the Print Back Side First option
Using the Print Back Side Only option
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options
Using the Disable Printing option
Using the Image Color tab (DTC400/DTC300)
Using the Resin Heat (K) option (Front and Back)
Using the Overlay Heat (O) option
Using the Color Matching option and Default button
Using the Calibrate tab (DTC400/DTC300/DTC300M)
Using the Image Position Controls
Using the Sensors button
Using the Settings button
Using the Magnetic Encoding tab (DTC400/DTC300/DTC300M)
Using the Magnetic Track Selection radio buttons
Using the Magnetic Track Options radio buttons
Using the Bit Density radio buttons
Using the Character Size radio buttons
Reviewing the Enable MLE Support checkbox
Using the ASCII Offset radio buttons
Using the LRC Generation radio buttons
Using the Character Parity radio buttons
Using the Shift Data Left checkbox
Reviewing the ISO Track Locations
Sending the Track Information
Entering the Track Information
Reviewing Tracks 1, 2 and 3 (in table format)
Reviewing the Track Data Note
Reviewing the ASCII Code and Character Table
Using the Overlay / Print Area tab (DTC400/DTC300/DTC300M)
Enabling the Frontside and Backside options
Enabling the Frontside option (Overlay / Print Area)
Enabling the Backside option (Overlay / Print Area)
Using the Overlay / Print Area dropdown menu
Using the Overlay / Print Area
Using the Defined Area Option
Using Security Options (Visual Security Solutions) (Frontside option only)
Selecting Orientation – Landscape under Card tab
Selecting the Visual Security Solutions dropdown menu (A to D)
Selecting Orientation – Portrait under Card tab
Selecting the Visual Security Solutions dropdown menu (E to H)
Selecting the VeriMark radio button (Frontside option only)
Selecting the HoloMark radio button (Frontside option only)
Reviewing the Custom VeriMark Card (Custom Graphic in a 2D foil)
Reviewing the Custom HoloMark Card (Custom Graphic in a 2D foil)
Using the K Panel Resin tab (DTC400/DTC300)
Enabling the Frontside and Backside options
Enabling the Frontside option (K Panel Resin)
Enabling the Backside option (K Panel Resin)
Selecting from the Print All Black With K Panel options (Front and Back options)
Selecting the Full Card option (Front and Back options)
Selecting the Defined Area(s) option (Front and Back options)
Selecting the Undefined Area(s) option (Front and Back options)
Selecting the Defined Area(s) function (Front and Back options)
Selecting the Print YMC under K and Print K Only options
Using the Printer Supplies tab (DTC400/DTC300/DTC300M)
Reviewing the Ribbon Information
Reviewing the Ribbon Level Indicator
Using the Printer Calibration Utility (DTC400/DTC300/DTC300M)
Using the Image Darkness Option
Using the Print Top of Form Option
Using the Print End of Form Option
Using the Print Left of Form Option
Using the Magnetic Encoder Voltage Offset Option
Adjusting the Hi-Co Voltage Offset
Adjusting the Lo-Co Voltage Offset
Using the Mag Top of Form Option
Using the Ribbon Tension Option
Using the LCD Contrast Option
Using the Flipper Home Offset Option
Using the Flipper Center Offset Option
Using the Flipper Smart Angle Offset Option

Section 7: CLEANING
Table of Contents
Safety Messages (review carefully)
DTC400/DTC300/DTC300M Card Printer/Encoders Cleaning Kit (Part Number 085976)
Supplies (included with the Cleaning Kit)
Cleaning the Printhead
Cleaning the Platen and the Card Feed Rollers
Cleaning the Printer’s Interior
Cleaning the Printer’s Exterior

Section 8: PARTS REPLACEMENTS
Safety Messages (review carefully)
Reviewing DTC400/DTC300/DTC300M Parts Replacement Table
Reviewing the Main Print Board Connections
Reviewing the Power/USB Board Connections Cover, Door and Tray Removal
Replacing the Rear Cover (D900066)
Replacing the Left End Cap (D900064)
Replacing the Right End Cap (D900065-01 and -02)
Replacing the Input Door Assembly (D900148)
Replacing the Output Door Assembly (D900092)
Replacing the Input Tray (D900097)
Replacing the Printhead Access Cover (D900029)
Replacing the Magnetic Module Door (D900107)
Replacing the Top Cover Assembly (includes Print Circuit Board)
Replacing the Front Cover (D900072-03 DTC300M, D900072-02 DTC300, D900072-01 DTC400) Plate Removal
Replacing the Baseplate (D900000)
Replacing the Clean Roller Plate (D900102)
Replacing the Ribbon Motor Supply Assembly (D900121), O-Ring Drive Belt (140212), Encoder (A000126) Sensor and Motor (D840980)
Board, Interface and Printhead Replacements
Replacing the Power/Communication Board (A000368)
Replacing the Printhead Assembly (D900023)
Motor and Magnetic Head Replacements
Replacing the Headlift Motor Assembly (D900085)
Replacing the Input Feed Motor Assembly (D900084)
Replacing the Stepper Motor Assembly (D900087)
Replacing the Ribbon Take-up Motor (D900086)
Replacing the Magnetic Head Assembly (D900050)
Sensor Replacement
Replacing the Ribbon LED Sensor Assembly (A000374 and D900138)
Replacing the RFID Sensor Assembly (A000365), Ribbon Encoder Wheel (810492), Encoder Pulley (D900106) and Ribbon Supply Hub (D900090)
Replacing the Headlift Sensor Assembly (D900113)
Roller, Cable and Fan Replacement
Replacing the Platen Roller (D900041)
Replacing the Platen Roller (D900041) (continued)
Replacing the Card Cleaning or Feed Roller (D900040) (left of Platen) and the Card Drive Gear (810266)
Replacing the Input Pusher (D900104)
Replacing the Card Feed or Exit Roller (D900042) and the Card Drive Gear (810266)
Replacing the Pinch Roller (D900098)
Replacing the Cleaning Roller Lever (D900051)
Replacing the Printhead Cable Assembly (D900035)
Replacing the Fan Assembly (D900033)
Pulley Removal
Replacing the Stepper Motor Idler Pulley (D840888) and the Platen Roller Drive Gear (D900047)
Replacing the Stepper Motor Idler Pulley Shaft Assembly (D900089) and the Stepper Motor Drive Belt (F000094)
Flipper Table Replacement
Replacing the Flipper Table Module Assembly (D900200)

Section 9: PACKING THE CARD PRINTER

Section 10: BOARD LEVEL DIAGNOSTICS
Safety Messages (review carefully)
Sensor and Motor
Reviewing the Sensor Location and Voltages
Reviewing the Motor Voltages (when active)

Section 11: DIAGNOSTIC TOOL UTILITY
Using the Diagnostic Tool Utility
Selecting from the Printer Selection menu
Reviewing customized Diagnostic Utility tabs for your Printer
Using the Diagnostic Utility tabs
Selecting the Print Spooler tab in the Diagnostics Utility
Selecting the Firmware Updates tab in the Diagnostics Utility
Downloading Firmware Updates
Selecting the Firmware File
Placing the Printer in the Upgrade Mode
Sending the Firmware File
Selecting the Mechanics tab in the Diagnostics Utility
Selecting the Self Tests tab in the Diagnostics Utility
Selecting the Card Samples tab in the Diagnostics Utility
Selecting the Magnetic Encoding tab in the Diagnostics Utility
Selecting the Help button in the Diagnostics Utility
Selecting the About button in the Diagnostics Utility
Selecting the Exit button in the Diagnostics Utility

Section 12: FIRMWARE UPGRADES
Introduction
Requirements
Safety Messages (review carefully)
Downloading Firmware
Downloading Firmware (continued)
Placing the Printer in the Firmware Upgrade Mode
Sending the Firmware File

Section 13: Fargo Technical Support
Contacting Fargo Technical Support
Reading the Serial Numbers on a Fargo Printer
Finding out when a Fargo Card Printer was manufactured
Reviewing Example No. 1: Serial Number 80453289
Reviewing Example No. 2: Serial Number A1280224
Section 14: Reviewing the Spare Parts List
Reviewing the DTC400/DTC300/DTC300M Spare Parts List
Section 15: Glossary of Terms
Section 16: Index