HP Photosmart ML1000D Minilab Printer Service Manual and Parts Catalog


Accurate and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts catalog HP Photosmart ML1000D Minilab Printer contain clear instructions and procedures on how to fix the problems occurring in your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

Content for Service Manual:
1) SERVICE APPROACH
Service call flow
Initial activities
Repair activities
Final activities
Extended power off situations
Handling and disposing of service parts and consumables
Battery disposal
Turn the device on and off
Remote support
On-site
Off-site
XDM (XML Device Model)
E-mail notification features
Alerts
AutoSend
Service toolkit
Laptop Requirements
Hardware
Software
Connectivity
Serial numbers
Country/Region code
Year
Month
Day
Version
Line
Count value
Hidden code
Serial number location
Print Engine
Tray 5
HP Photo Finisher
Order Sorter
Maintenance log
How to complete the maintenance log
Maintenance log page
Retrofit tags
Introduction
Retrofit tag installation, placement, and orientation
Print engine retrofit tag location
HP Photo Finisher retrofit tag location
Order Sorter retrofit tag location
Tray 5 retrofit tag location

2) PREVENTIVE MAINTENANCE
Service intervals
Retail operator preventive maintenance tasks
Service technician preventive maintenance tasks
FSE: every service visit
Tray 5 rollers: replace
Vertical transport: clean
FSE: 300K PM tasks
Before you begin
Prepare the minilab
Replace the pen priming trays
Replace the drop detect spittoon
Replace the aerosol ducts and manifolds
Replace the charcoal filter
Remove the IDO
Service the IDO
Remove the drum screen
Clean the drum channels and holes
Install the new drum screen
Reinstall the IDO
Replace the Tray 5 rollers
Vacuum the media path
Lubricate the cutter bay shafts
Finish the visit
FSE: 600K PM tasks
Pens
FSE: 900K PM tasks
Before you begin
Prepare the minilab
Replace the cooling fan filters
Replace the pen priming trays
Replace the drop detect assembly
Replace the drum drive motor
Replace the aerosol filter
Replace the aerosol ducts and manifolds
Replace the carriage felt oilers
Replace the carriage drive belts and encoder strips
Replace the charcoal filter
Run calibrations
Replace the Tray 2, 3, and 4 pick rollers
Replace the drum encoder disk
Run the drum encoder disk calibrations
Remove the IDO
Service the IDO
Remove the drum screen
Clean the drum channels and holes
Install the new drum screen
Reinstall the IDO
Replace the Tray 1 pick roller and pad
Replace the Tray 5 rollers
Vacuum the media path
Replace the Tetris sensor
Lubricate the cutter bay shafts
Run the Tetris sensor calibrations
Finish the visit
FSE: 1500K PM tasks
Tray 5 upper separator shaft assembly: replace
FSE: 2000K PM tasks
Cutter bay leading edge assembly: replace
Cutter bay trailing edge assembly: replace
Preventive maintenance kits and FRUs
Gaining access to preventive maintenance data
DFT
Initialize preventive maintenance counters
Retail operator PM tasks
Trays 2, 3, and 4 pick rollers
Horizontal
Backside printer ribbon
Ink droplet collector
Pen wipe
How to clean the minilab
General cleaning
Cleaning spilled ink
How to clean an ink spill on carpet
Cleaning the control panel
Cleaning pick rollers
Cleaning the rollerized drum guide
Maintenance and replacement strategy
Automatic maintenance and calibration

3) MANAGING NON-VOLATILE MEMORY (NVM) AND FIRMWARE
Non-volatile memory (NVM) backup and restore
Overview
Customer NVM
Machine NVM
Machine NVM backup
Internal backup
External backup
NVM restore
Non-volatile memory (NVM) resets and initializations
Memory architecture
Formatter
Coprocessor
Shadow copies
Data groupings
Where sets of data are stored
Memory-management tools
Restore Factory Settings
Cold Reset
NVRAM initialization
Disk initialization
Formatter Disk initialization
Coprocessor Disk initialization
Erase private data
Reformat disks
Skip Disk Load
Determining finisher firmware revision
Upgrading the minilab firmware
Upgrading the firmware using the HP Firmware Download Utility
Copying the firmware to the minilab via FTP
Copying the firmware to the minilab in Startup mode from a laptop

4) CALIBRATIONS AND ADJUSTMENTS
Media calibrations
Media Side Edge calibration
Media Gloss calibration
Horizontal Transport Roller calibration
Drum calibrations
Drum Position calibration
Carriage calibrations
Carriage Stopping Accuracy calibration
Carriage encoder strip adjustment
Carriage-to-carriage alignment
Control Panel calibrations
LCD touchscreen
Pen calibrations
Automatic Pen Alignment (APA) calibration
Basic information
How to run the APA
APA pages
Initial estimate (page 1)
B-size pen alignment estimate page (page 2)
Black-to-black die alignment (pages 3 and 4)
Light magenta and magenta-to-black die alignment (pages 5 and 6)
Light gray, yellow and light cyan-to-black die alignment (pages 7 and 8)
Carriage-to-carriage die alignment (pages 9 and 10)
B-size pen alignment
Color Calibration
Pen Priming calibration
Pen Nozzle Flush calibration
Drop Detect Beam calibration
New Pen Servicing routine
Pen Cleaning routine
Drop Detect routine
Tray 1 calibrations
Tray 1 Media-Width Guide calibration
Tray 2, 3, and 4 adjustments
Tray 2, 3, and 4 pick arm alignment
Tray 5 calibrations
Separator force
Media separation test
Initialization check
Separator force adjustment
Stack height
Pick force
Top-of-form sensor (SN22) and Tetris sensor (SN58) calibrations
Top-of-form Position calibration
Tetris sensor (SN58) calibration
First Nozzle Position calibration
HP Photo Finisher calibrations
Cutter bay mechanical alignments
Cutter bay blade parallelism adjustment
Cutter bay skew adjustment
Calibrate cutter bay cutting accuracy through DFT
Overview of the calibration plots
Calibrate the photo finisher cut
Cutter bay firmware calibrations
Calibration overview
Calibration terms and commands
Connect the USB-to-Serial port multiplier
Perform the global calibrations
Perform the print layout-specific calibrations
Remove the USB-to-Serial port multiplier
Saving and restoring calibration settings
Saving calibration values
Restoring calibration values

5) REMOVAL AND REPLACEMENT
Introduction
Removal and replacement strategy
General cautions during removal and replacement
Electrostatic discharge
General procedures
Drive rollers
Pinch roller assembly
Wires and cables
Color coding standards
Cable labeling standards
Carriage extraction
Pen care
Handling
Storage
Maintenance
Manual pen wiping
Pen returns
General recommendations
Repackaging a failed pen
Print engine casters
Covers
Print engine front doors
Right front door
Left front door
Front Door LED (LED7)
Left Door Open sensor (SN37)
Front Door Open switch (SW3)
Carriage plate cover
Upper inner cover
Trays 2, 3, and 4 covers
Lower inner cover
Front Door Lock solenoid (SOL4)
Pen wipe access door
Print engine left covers
IDO cover
Lower left panel
Lower left cover
Print engine right covers
Upper right cover
Lower right cover
Lower right panel
Lower right trim
Rear covers
Muffler
Print engine rear panel
Electronics bay panel
Top case parts
Top left cover
Top right cover
Top rear cover
Control panel
Control panel
Control panel left trim
Control panel right trim
ISS front cover
ISS door sensor
Control panel
Control panel assembly
Control panel PCAs
Control panel PCA
Control panel LCD PCA
Keypad assembly and button assembly
Power switch assembly
LCD and touchscreen
Control panel lamp
Trays 2, 3, and 4
Lower media path door
Trays 2, 3, and 4 assembly
Trays 2, 3, and 4
Media-length guide
Media-length guide actuator tape
Media-width guide
Pick assembly
Trays 2, 3, and 4 Transport motor (M18)
Exit roller shaft
Right lower panel handle
Trays 2, 3, and 4 sensor flags
Media-width sensor flag
Media-exit sensor flag
Out-of-media sensor flag
Trays 2, 3, and 4 drawer slide
Trays 2, 3, and 4 PCAs
Trays 2, 3, and 4 distribution PCA
Trays 2, 3, and 4 Controller PCA (A23)
Trays 2, 3, and 4 sensors
Trays 2, 3, and 4 Climate sensor
Right-side Lower Panel Open sensor (SN43)
Trays 2, 3, and 4 tray media-low sensors (SN44, SN48, and SN52)
Trays 2, 3, and 4 tray out-of-media sensors (SN45, SN49, and SN53)
Trays 2, 3, and 4 tray media-width sensors (SN46, SN50, and SN54)
Trays 2, 3, and 4 tray media-exit sensors (SN47, SN51, and SN55)
Trays 2, 3, and 4 tray-open sensors (SW9, SW14, and SW19)
Trays 2, 3, and 4 tray media-length sensors
Trays 2, 3, and 4 LEDs
Trays 2, 3, and 4 tray LEDs (LED15, LED16, and LED17)
Right-side Lower Panel LED (LED18)
Tray 1
Tray 1 assembly
Tray 1 Pick solenoid (SOL1)
Tray 1 upper case part
Tray 1 handle
Tray 1 latch
Tray 1 pick roller and pad
Input tray
Input tray extension
Media-width guide
Media-width guide removal
Media-width guide replacement
Tray 1 Width sensor (SN24) assembly
Tray 1 sensors
Tray 1 Width sensor (SN24) and Tray 1 Media Edge sensor (SN38)
Tray 1 Media sensor (SN27)
Tray 1 LED (LED12)
Vertical
Right-side middle panel
Vertical assembly
Tray 1 drive arm
Tray 1 guide
Vertical motor (M6)
Vertical latch assembly
Vertical drive rollers
Vertical sensors
Right-side Middle Panel LED (LED13)
Horizontal
Horizontal assembly
Horizontal jam access guide
Horizontal motor (M7)
Horizontal latch assembly
Horizontal drive rollers
Horizontal sensors
Transparency sensor 1 (SN1)
Horizontal media sensors (SN2, SN3, SN4, and SN5)
Horizontal Latch LED (LED1)
Input, duplex, output (IDO)
IDO removable module (IDO RM)
IDO covers
IDO front cover
IDO rear panel
Curler assembly front door
Curler assembly rear panel
IDO duplexer door
Duplexer door
Duplexer door handle
Pinch roller assembly
Pinch roller guide assembly
Input media guide
IDO motors
IDO Input 1 motor (M8)
IDO Input 2 motor (M10)
IDO Output motor (M11)
IDO Duplex motor (M12)
IDO Media Eject motor (M13)
IDO Curler motor (M15)
IDO belts
Drive roller
Plastic lower output guide
IDO curler
Curler assembly
Curler-drive rollers and drive shaft
Curler large roller assembly
Curler input drive roller assembly
Curler medium roller assembly
Curler small roller assembly
Curler comb
Curler drive shaft assembly
Curler assembly handle and latches
Input guide assembly
IDO handle 2 assembly
IDO media-eject
Media-eject drive arm
Media-eject diverter shaft
Media-eject fingers assembly
Media-eject guide upper
Media-eject pivot arm shaft
Diverter upper guide assembly
IDO Diverter solenoid (SOL2)
Duplex inner short damper
IDO duplexer breakout guide
Duplex upper outer guide
IDO door
IDO H-bar damper
IDO Interlock solenoid (SOL3)
IDO H-bar interlock
IDO H-bar assembly
IDO print engine interface
IDO print engine interface assembly
IDO print engine interface media guide
IDO print engine interface damper
IDO Media Thickness encoder (EN14)
IDO sensors
IDO staging sensors (SN7, SN10, and SN11)
IDO Input Media sensor (SN8)
IDO Output 2 sensor (SN12)
Left-side Middle Panel sensor (SN13)
Left-side Lower Panel sensor (SN14)
IDO Output 1 sensor (SN15)
IDO Duplex Media sensor (SN16)
Output Bin Full sensor (SN17)
IDO LEDs
IDO Curler LED (LED2)
Left-side Middle Panel LED (LED3)
Output Bin LED (LED14)
Left-side Upper Panel LED (LED5)
IDO switches
Left-side Upper Panel switch (SW8)
Drum
Drum ink droplet collector and lower spacer
Drum screen
Drum screen removal
Drum screen replacement
Drum guide
Drum guide assembly
Drum guide motor (M22)
Drum guide strip
Drum guide rear bracket
Drum motor (M3)
Drum encoder PCAs
Drum encoder disk
Vacuum poppet valves
Poppet A valves
Poppet B valves
Drum barbs
Drum Illumination 1 LED (LED8) and Drum Illumination 2 LED (LED9)
Vacuum Pressure sensor (SN40)
Vacuum
Vacuum fan assembly
Vacuum supply housing
PSU exhaust duct assembly
PSU recirculation duct
Vacuum hose spigots
Carriage
Carriage handle
Aerosol manifold and hose
Pens
Carriage latches
Carriage encoder strip
Carriage idler pulleys
Carriage drive belt
E-chain
Carriage 1 motor (M1) and Carriage 2 motor (M2)
Carriage magnets
Carriage 1 magnet
Carriage 2 magnets
Carriage felt oilers
Carriage 1 felt oiler
Carriage 2 felt oiler
Pen-to-paper spacing (PPS)
PPS cover
PPS assembly
PPS motor assembly
PPS felt oiler
PPS cable
Carriage PCAs
Carriage pen pocket PCAs (A17, A18, A20, and A21)
Carriage 1 Encoder PCA (A9), Carriage 2 Encoder PCA (A24), Pen Pocket
1 PCA (A16), and Pen Pocket 4 PCA (A19)
Carriage PPS PCAs (A25 and A34)
Carriage PSU PCA (A7) assembly
Carriage PSU PCA (A7)
CPSU Cooling fan (FAN3) filter
CPSU Cooling fan (FAN3)
Image Processing PCA (A6)
Image Processing PCA assembly
Image Processing PCA Cooling fan (FAN9)
Image Processing PCA DIMMs
Carriage sensors
Tetris sensor (SN58)
Carriage 1 Pen Protection sensor (SN56) and Carriage 2 Pen Protection
sensor (SN57)
Carriage Front thermistor (SN61) and Carriage Back thermistor (SN62)
Top-of-form sensor (SN22)
Carriage LED (LED10)
Carriage pen-out-of-cap (POOC)
Carriage extraction mechanism
Carriage X-braces
Ink delivery system (IDS)
Ink cartridge
Ink cartridge wire connector
Ink cartridge three-way valves
Pens
IDS assembly
IDS check valve
IDS air purge procedure
Air pressure system (APS) assembly
APS assembly
IDS relief valve
Air pump
Primer solenoids
ISS PCA (A8)
Pressure Ink Level sensor (SN39)
IDS LEDs
ISS status LEDs
ISS status LED light pipe assembly
Ink cartridge status LEDs
Aerosol
Aerosol filter
Aerosol filter box
Aerosol door
Aerosol fan (AERO)
Aerosol fan cover
Aerosol duct assembly
Aerosol duct wipes
Primer trays
Dryer
Dryer assembly
Dryer heater assembly
Dryer fan (FAN5)
Dryer assembly right
Dryer assembly left
Dryer slider lever
Dryer sensors
Drum 1 sensor (SN33)
Drum 2 sensor (SN34)
Dryer Temperature 1 sensor (SN36)
Dryer LED (LED6)
Service station
Service station assembly
Pen wipe cartridge guide
Pen Wipe Drive motor (M5)
Cap assembly
Pen wipe material lift assembly
Pen Wipe Material Lift motor (M4)
Pen Wipe Advance encoder (EN11)
Drop detect assembly
Drop detect duct wipes
Drop detect spittoon
Drop detect assembly
Service station sensors
Service Station Latch sensor (SN60)
Pen Wipe Low sensor (SN21)
Pen wipe
Pen wipe cartridge
Pen wipe
Pen wipe encoder assembly
Pen wipe cartridge guide
Pen wipe door open sensor
Formatter electronics
Formatter assembly
Formatter access door
Coprocessor
Coprocessor hard drive and fan
Formatter hard drive
Formatter fan
Formatter fan charcoal filter
Formatter PCAs
Accessing formatter PCAs
EIO Riser PCA (A31)
Network/Fax PCA (A30)
Finisher Interface PCA (A29)
PCI Express PCA (A28)
Copy Processing PCA (A27)
Formatter Main PCA (A26)
Formatter battery
Power and control electronics
Power supply assembly
Ink Assist PCA (A3)
Motion PCA (A2)
Power Distribution PCA (A1)
Main Engine PCA (A5)
Electronics Bay Cooling fan (FAN4)
Main Engine Backplane PCA (A4)
Main Engine PCA Cooling fan (FAN2)
Ink catch pan
Tray 5
Covers
Top front cover
Tray 5 front cover
Rear panel
Right cover
Tray 5 top door
Pin alignment plate
Left bottom panel
Tray 5 top-left panel
Ball slide extension
Tray 5 hinges
Latch assembly
Elevator transmission
Elevator cables
Front and rear cables
Downhaul cable
Elevator tray
Feed roller assembly
Upper separator shaft assembly
Lower separator encoder PCA
Tray 5 data cable
Lower separator encoder disk
Tray 5 rollers
Pick roller
Feed roller
Separator roller
Pick arm assembly
Media hold down assembly
Tray 5 Pick clutch (CL101)
Tray 5 Separator clutch (CL102)
Tray 5 Distribution PCA (A101)
Upper media path guide
Sensors
Tray 5 Media 1 sensor (SN101)
Tray 5 Media 2 sensor (SN102)
Tray 5 Media 3 sensor (SN103)
Tray 5 Stack Height sensor (SN104)
Tray 5 Front Latch sensor (SN105)
Tray 5 Back Latch sensor (SN106)
Tray 5 Media Door Open sensor (SN107)
Tray 5 Elevator Upper Limit sensor (SN108)
Tray 5 Load Media sensor (SN109)
Tray 5 Elevator Lower Limit sensor (SN110)
Tray 5 Empty sensor (SN111)
Tray 5 Top-left Panel sensor (SN112)
Motors
Tray 5 Pick motor (M101)
Tray 5 Elevator motor (M102)
LEDs
Tray 5 Top-left Panel LED (LED101)
Tray 5 Top Door LED (LED102)
Switches
Elevator lower-limit switch (SW101)
Elevator upper-limit switch (SW102)
HP Photo Finisher
Doors, trim, covers, and panels
Finisher front door
Finisher Front Door Open sensor (SN632)
Finisher top door
Finisher Top Door Open sensor (SN634)
Finisher right-side door
Finisher Right-side Door Open sensor (SN633)
Finisher left-side upper trim
Finisher front upper trim
Finisher enlargement output bin inner upper trim
Finisher enlargement output bin inner right trim
Finisher enlargement output bin inner rear trim
Finisher left-side panel
Finisher rear panel
Finisher rear connector panel
Finisher lower rear inner panel
Finisher zones
Finisher Zone 1
Finisher Zone 1 assembly
Finisher Zone 1 Open sensor
Finisher Zone 2
Finisher Zone 2 assembly
Finisher Zone 2 Open sensor
Finisher Zones 3, 4, and 5
Finisher Zones 3, 4, and 5 assembly
Finisher Zone 4 (backside printer)
Finisher Zone 4 PCA
Finisher Zone 5 Door Open sensor
Finisher Zones 6 and 7 (cutter bay assembly)
Cutter bay assembly
Cutter bay rear belt
Cutter bay Zone 6 drive belt
Cutter bay Zone 7 drive belt
Finisher Zone 8
Finisher Zone 8 assembly
Finisher Zone 8 Open sensor
Finisher Zone 9
Finisher Zone 9
Finisher output conveyor assembly
Finisher output conveyor assembly
Other finisher assemblies
Extend the finisher
Finisher handle
Finisher enlargement output bin
Finisher enlargement output bin
Finisher enlargement output bin present switch (SN23)
Finisher enlargement output bin overflow sensor
Finisher power supply unit
Finisher PCAs
Finisher front PCA
Finisher rear PCA
Finisher cutter trim bag
Finisher cutter trim bag
Finisher Trim Bin Present sensor (SN635)
HP Order Sorter
Doors, trim, covers, and panels
Order sorter rear left cover
Order sorter rear left trim
Order sorter rear trim
Order sorter rear top trim
Order sorter assembly
Order sorter drive motor assembly
Order sorter overflow bin assembly
Order sorter photo stop assembly
Order Sorter Photo Stop Lift motor (M620)
Order Sorter Photo Stop Position sensor (SN627)
Order sorter photo stop flag
Order sorter carousel
Order sorter separator
Order Sorter Carousel Exit sensor (SN631)
Order sorter separator guide
Order Sorter Overflow Bin Position sensor (SN630)
Order Sorter Overflow Bin Lift motor (M622)

6) TROUBLESHOOTING
Troubleshooting tools
Protected Service Mode (PSM)
When to use Protected Service Mode (PSM)
Starting PSM
How to print from the minilab without the photo finisher
How to test voltages
Service Test Tool
Overview
How to determine which cable to use
How to test voltage from the Motion PCA (A2)
How to test continuity
Using an interlock override device
Connector pin 1 reference
How to test a stepper motor
Capturing the serial log for the minilab
Overview
Install the required software and hardware
Software
Hardware
Connect to the minilab
Connect to a laptop
Capture the serial log
Disconnect from the minilab
Condor Serial Viewer Problems
Condor Serial Viewer will not open
Command line entries are not accepted
Capturing the OPAL and Order Manager logs
Condor Serial Viewer problems
Condor Serial Viewer will not open
Command line entries are not accepted
Problem conditions
General minilab problems
Noises
Squeaks
Knocking
Clicking
Whistling
Electrical noise
Minilab power problems
Intermittent problems
Minilab is running slow
Odors
Pen problems
Diagnosing and testing pen health
Pen Health gauge indicates missing nozzles when a new pen is installed
Extended power off situations
Navigation LED does not light
Tray 1 LED (LED12) does not light
Tray 2 LED (LED15) does not light
Tray 3 LED (LED16) does not light
Tray 4 LED (LED17) does not light
Front Door LED (LED7) does not light
Tray 5 Top-left Panel LED (LED101) does not light
Tray 5 Top Door LED (LED102) does not light
Drum Illumination 1 LED (LED8) does not light
Drum Illumination 2 LED (LED9) does not light
Dryer LED (LED6) does not light
Horizontal Latch LED (LED1) does not light
Left-side Middle Panel LED (LED3) does not light
Output Bin LED (LED14) does not light
IDO Curler LED (LED2) does not light
Left-side Upper Panel LED (LED5) does not light
Carriage LED (LED10) does not light
Right-side Lower Panel LED (LED18) does not light
Right-side Middle Panel LED (LED13) does not light
Control panel problems
Control panel display is blank, white, unstable, or frozen; the control panel
touch screen or key pad is not responsive
Control panel display key pad, audio, brightness, soft power off button, and
status LEDs are not responsive
Power supply (PS1) problems
LED goes from amber to green to red after a few seconds during power up
Red LED is lit
Amber LED is flashing
Amber LED is lit
Print engine door problems
Print engine front door cannot be opened when the minilab is idle
Print engine front door lock mechanism
Pen wipe access door clearance issues with IDO case parts
Print engine media path problems
Cannot open the left-side upper panel
Boot-up problems
BIOS POST codes
82
83
84
85
86
Formatter POST codes
POST code look-up table
POST code solutions
Coprocessor electronics problems
Remote Firmware Update (RFU) problems
A Resent upgrade message is displayed on the control panel after you
perform an RFU
Problems with the Startup Menu RFU
The coprocessor fails to upgrade firmware
Finisher fails to upgrade firmware
Minilab fails to upgrade firmware
SMTP server problems
SMTP server issues
SMTP fault tree
Tray 5 problems
Elevator failed to move down when media was loaded
Elevator does not go all the way to the bottom
Repeated pick failures
Repeated multiple picks
Media found at Tray 5 Media 3 sensor (SN103) at end of release; late to
Vertical transport 4 sensor (SN26)
HP Photo Finisher problems
Finisher front door does not close or open properly
Zone doors do not close or open properly
Backside printer prroblems
Backside printer ribbon will not install
Backside printer is not working
Print on the backside of photo is not readable or is too light
Backside of photo is blank
Problems trimming photos
Borders not trimmed completely from pictures
Visible trim pieces stuck in the cutter bay
Trim pieces collecting underneath the trim bag
Photos pile up on output conveyer or do not stack correctly
Visible accumulation of dust in the finisher zones
Finisher frequently jams (one print out of 2000 prints)
Finisher will not turn on
Finisher does not pull out all the way
Main Engine PCA (A5) LED error codes
Condor Serial Viewer problems
Communication problems with the finisher
IDS air leaks
Control panel messages
Calibration messages
Please wait. Calibrating
Print engine door open messages
Close front doors
Close front doors
Close right-side lower panel
Close left-side upper panel
Close left-side middle panel
Close left-side lower panel
Close upper media path
Close right-side middle panel
Close right-side upper panel
Minilab media messages
Wrong media type
Output bin is full
Minilab tray messages
Tray 1 empty
Tray 2 empty
Tray 3 empty
Tray 4 empty
Tray 2 low
Tray 3 low
Tray 4 low
Tray 2 open
Tray 3 open
Tray 4 open
Unexpected size. Load Tray 2
Unexpected size. Load Tray 3
Unexpected size. Load Tray 4
Tray 5 messages
Reattach Tray 5
Tray 5 over-filled
Tray 5 empty
Close Tray 5 top-left panel
Close Tray 5 top door
HP Photo Finisher messages
Overflow Bin has been activated
Missing or light backside printing
Photo Enlargement Output Bin is full
Trim bin is not installed
Order Separator messages

7) IMAGE-QUALITY TROUBLESHOOTING
Start here
Identify the nature of the defect
Pen and ink defects
Troubleshooting flowcharts
Bands of density difference
Before you begin
Troubleshooting actions
Boundary banding
Before you begin
Troubleshooting actions
Carriage-wide vertical banding
Before you begin
Troubleshooting actions
Color-plane misregistration
Before you begin
Troubleshooting actions
Density too light or too dark
Before you begin
Troubleshooting actions
Die-to-die boundary bands
Before you begin
Troubleshooting actions
Streaking or poor nozzle health
Before you begin
Troubleshooting actions
Vertical streaks (process direction)
Before you begin
Troubleshooting actions
Graininess
Before you begin
Troubleshooting actions
Vertical bands of different colors or ink mixing
Before you begin
Troubleshooting actions
Bands of white or different shades of color
Before you begin
Troubleshooting actions
Bleed
Before you begin
Troubleshooting actions
Color consistency
Before you begin
Troubleshooting actions
Color is missing or diminished
Possible root cause
Before you begin
Troubleshooting actions
Mottle and coalescence
Before you begin
Troubleshooting actions
Slow-changing density
Before you begin
Troubleshooting actions
Stains, spray, and drops
Before you begin
Troubleshooting actions
Wrong or inaccurate colors
Before you begin
Troubleshooting actions
Physical defects
Dusting
Before you begin
Troubleshooting actions
Image location, skew, and cut accuracy or quality
Identify the source of the defect
Print engine troubleshooting actions
Photo finisher troubleshooting actions
Ink removal and scuffing
Identify the source of the defect
Print engine troubleshooting actions
Photo finisher troubleshooting actions
Media damage
Identify the source of the defect
Print engine troubleshooting actions
Photo finisher troubleshooting actions
Scratching
Identify the source of the defect
Print engine troubleshooting actions
Photo finisher troubleshooting actions
Burnishing and smearing (post – print)
Troubleshooting actions
Patterning
Before you begin
Troubleshooting actions
Ink transfer
Troubleshooting actions
Missing or unreadable text
Before you begin
Troubleshooting actions
Roller marks or burnishing (process direction)
Identify the source of the defect
Print engine troubleshooting actions
Photo finisher troubleshooting actions
Other defects
Blank page
Before you begin
Troubleshooting actions
Missing or wrong data
Before you begin
Troubleshooting actions
Image pipeline
Detailed pipeline
Input Station
Fulfillment Station PC
Formatter pipeline
Engine pipeline
Finisher processing pipeline
Image quality calibrations, tools, and adjustments
Calibrations
Tools
Adjustments
Image quality test pages
Print a test page
All Colors test page
Nozzle Health test page
Automatic Pen Alignment (APA) verification pages
Black-to-black die alignment
Light magenta and magenta-to-black die alignment
Light gray, yellow and light cyan-to-black die alignment
Carriage-to-carriage die alignment
B-size pen alignment
Blank page
Color Consistency page
Media Path test pages
Scratch test pages
Photo finisher calibration test pages

8) EVENT LOG CODES
Event Log code format
Event Log error and warning codes
00.0301
32.0500
32.08A1
32.08A2
32.08A3
32.0B03
32.0C00
32.0C01
32.1C03
32.1C04
32.1C05
32.1C06
32.1C07
32.1C08
32.1C09
32.1C0A
32.1C0B
32.1C0C
32.1C0D
32.1C0E
32.1C0F
32.1C10
32.1C11
32.1C12
32.1C13
32.1801
32.1802
32.1803
32.1804
32.1805
32.1900
32.1901
32.1902
32.1903
32.1904
32.1905
32.1906
32.2100
32.2301
32.2302
32.2600
32.38E1
32.4400
32.4401
32.4402
32.4403
32.5C00
49.0B01
49.4C02
49.yyzz
67.yyzz
68.8001
68.8002
68.8003
79.yyzz
80.0180
80.0181
80.0182
80.018B
80.018C
80.0301
80.0302
80.0303
80.0304
80.0305
80.0306
80.0307
80.0308
80.0309
80.0310
80.0312
80.0313
80.0314
80.0315
80.0316
80.0317
80.0318
81.yyzz
85.yyzz
86.yyzz
99.000A
99.000C
99.000D
99.000E
99.000F
99.0001
99.0002
99.0004
99.0006
99.0007
99.0009
99.0013
99.0014
99.0015
99.0016
99.0017
99.0018
99.38E0
99.38E1
99.38E2
A0.03A1
A0.1301
A1.0102
A1.0103
A1.0104
A1.01A2
A1.01A3
A1.01A4
A1.01C1
A1.0201
A1.02A1
A1.02A2
A1.02A3
A1.02A4
A1.0701
A1.07A1
A1.1302
A1.1304
A2.0101
A2.0102
A2.0201
A2.0202
A2.0203
A2.03A1
A2.04A1
A2.04A2
A2.04A3
A2.04A4
A2.04A5
A2.04A6
A2.05A1
A2.1301
A2.1302
A2.20A1
A5.0105
A5.0106
A5.0107
A5.0108
A5.0109
A5.0110
A5.0111
A5.0112
A5.0113
A5.0114
A5.0115
A5.0116
A5.0117
A5.0118
A5.0119
A5.0120
A5.0121
A5.0127
A5.0128
A5.0129
A5.0130
A5.0216
A5.0701
A5.0702
A5.0711
A5.0712
A5.0713
A5.0714
A5.0715
A5.0716
A5.0717
A5.0718
A5.0719
A5.0720
A5.0721
A5.0722
A5.0723
A5.0724
A5.0725
A5.0726
A5.0727
A5.0728
A5.0729
A5.0730
A5.0731
A5.07A0
A5.07A1
A5.07A2
A5.07A4
A5.07A5
A5.07A6
A5.07A7
A5.07A8
A5.07A9
A5.07AA
A5.07AB
A5.07AC
A5.07AD
A5.07AE
A5.07AF
A5.07B1
A5.07B2
A5.07B3
A5.07B4
A5.07B5
A5.07B6
A5.07B7
A5.1309
A5.1313
A5.38zz
A5.5502
A5.5506
A5.5507
A5.5601
A5.5602
B0.0101
B0.1301
B0.1302
B0.1303
B0.1304
B1.0101
B1.0201
B1.02A1
B1.1301
B1.1302
B1.1303
B1.1304
B2.0101
B2.0102
B2.0103
B2.0104
B2.0105
B2.0106
B2.01A2
B2.01A3
B2.01A4
B2.01A5
B2.0201
B2.0301
B2.03C1
B2.1301
B2.1302
B2.1303
B2.1304
B2.1306
B2.1307
B2.1308
B2.1309
C0.0101
C0.0102
C0.0103
C0.0104
C0.0105
C0.0106
C0.0107
C0.0108
C0.01A1
C0.01A2
C0.01A3
C0.01A4
C0.01A5
C0.01A6
C0.01A7
C0.01A8
C0.01AA
C0.01AB
C0.01AC
C0.01AD
C0.01AE
C0.01AF
C0.0DC2
C1.0101
C1.0102
C1.01A1
C1.0203
C1.0204
C1.02A1
C1.02A2
C1.02A3
C1.02A4
C1.02A5
C1.0501
C1.0503
C1.05A1
C1.05A2
C1.05A3
C1.05A4
C1.1301
C1.1302
C1.1303
C1.13A1
C1.13A2
C1.13A3
C1.13A4
C1.131A
C1.132A
C2.0201
C2.0901
C2.09A1
C2.0C01
C3.0AA1
C3.0AA2
C3.0AA3
C3.0AA4
C3.0AA5
C3.0AA6
C3.0AA7
C3.0AA8
C3.0AA9
C3.0AAA
C3.0AAB
C3.0AAC
C3.0AAD
C3.21A1
C3.21A2
C3.21A5
C3.21A6
C3.21A7
C3.21A8
C3.21A9
C3.21AA
C3.21AD
C3.21AE
C3.21B2
C3.21B3
C3.21B4
C3.21B5
C3.21B6
C3.22A0
C3.22A1
C3.22A2
C3.22A3
C3.22A4
C3.22A5
C3.22A6
C3.22A7
C3.22A8
C3.22A9
C3.22AA
C3.22AB
C4.0101
C4.0102
C4.0103
C4.0201
C4.0202
C4.0203
C4.0204
C4.0205
C4.02A1
C4.0501
C4.0A01
C4.0A02
C4.0A03
C4.0A04
C4.0A05
C4.0A06
C4.0B02
C4.0B03
C4.0BA1
C4.0BA2
C6.0B01
C6.0B02
C6.0B03
C6.0B04
C6.0B05
C6.0B06
C6.0BA1
C6.0BA2
C6.0BA3
C7.0701
C7.0B00
C7.0B01
C7.0B02
C7.0B03
C7.0B06
C7.0B07
C7.0B08
C7.0B10
C7.0B11
C7.0B12
C7.0B13
C7.0B14
C7.0B15
C7.0B16
C7.0B17
C7.0B18
C7.0B24
C7.0B25
C7.0B26
C7.0B27
C7.0B28
C7.0B30
C7.0B31
C7.0B32
C7.0B33
C7.0B34
C7.0B35
C7.0B36
C7.0B37
C7.0B38
C7.0B40
C7.0B41
C7.0B42
C7.0B43
C7.0B44
C7.0B45
C7.0B46
C7.0B47
C7.0B48
C7.0B54
C7.0B55
C7.0B56
C7.0B57
C7.0B58
C7.0B60
C7.0B61
C7.0B62
C7.0B63
C7.0B64
C7.0B65
C7.0B66
C7.0B67
C7.0B68
C7.0B70
C7.0B71
C7.0B72
C7.0B73
C7.0B74
C7.0B75
C7.0B76
C7.0B77
C7.0B78
C7.0B80
C7.0B81
C7.0B82
C7.0B83
C7.0B84
C7.0B85
C7.0B86
C7.0B87
C7.0B88
C7.0B90
C7.0B91
C7.0B92
C7.0B93
C7.0B94
C7.0B95
C7.0B96
C7.0B97
C7.0B98
C7.0BA0
C7.0BA1
C7.0BA2
C7.0BA4
C7.0BA5
C7.0BA6
C7.0BA7
C7.0BA8
C7.0BA9
C7.0BAA
C7.0BAB
C7.0BAC
C7.0BAD
C7.0BAE
C7.0BAF
C7.0BB0
C7.0BB1
C7.0BB2
C7.0BB3
C7.0BB4
C7.0BB5
C7.0BB6
C7.0BB7
C7.0BB8
C7.0BB9
C7.0BBA
C7.0BBB
C7.0BBC
C7.0BBD
C7.0BBE
C7.0BBF
C7.0BC0
C7.0BC1
C7.0BC2
C7.0BC3
C7.0BC4
C7.0BC5
C7.0BC6
C7.0BC7
C7.0BC8
C7.0BC9
C7.0BCA
C7.0BCC
C7.0BCD
C7.0BCE
C7.0BCF
C7.0BD0
C7.0BD1
C7.0BD2
C7.0BD3
C7.0BD4
C7.0BD5
C7.0BD6
C7.0BD7
C7.0BD8
C7.0BD9
C7.0BDA
C7.0BDB
C7.0BDC
C7.0BDD
C7.0BDE
C7.0BDF
C7.0BE0
C7.0BE1
C7.0BE2
C7.0BE5
C7.0BE6
C7.0BE7
C7.0BE8
C7.0BE9
C7.0BEA
C7.0BEB
C7.0BEC
C7.0BED
C7.0BEE
C7.0BEF
C7.0BF0
C7.0BF1
C7.0BF2
C7.0BF3
C7.0BF4
C7.0BF5
C7.0BF6
C7.0BF7
C7.0BF8
C7.0BF9
C7.0BFA
C7.0BFB
C7.0BFC
C7.0BFD
C7.0BFE
C7.0BFF
D0.0801
D0.0802
D0.08A1
D0.08A2
D0.08A3
D1.0101
D1.0102
D1.0201
D1.02A1
D1.02A2
D1.0700
D1.0701
D1.0702
D1.071A
D1.071B
D1.071C
D1.071D
D1.072A
D1.072B
D1.072C
D1.072D
D1.073A
D1.073B
D1.073C
D1.073D
D1.074A
D1.074B
D1.074C
D1.074D
D1.075A
D1.075B
D1.075C
D1.075D
D1.076A
D1.076B
D1.076C
D1.076D
D1.0900
D1.0A01
D1.0A02
D1.0A03
D1.0A04
D1.0A07
D1.0A08
D1.0A1A
D1.0A1B
D1.0A2A
D1.0A2B
D1.0A3A
D1.0A3B
D1.0A4A
D1.0A4B
D1.0A5A
D1.0A5B
D1.0A6A
D1.0A6B
D2.01A0
D2.01A1
D2.01A2
D2.01A3
D2.01A4
D2.01A5
D2.01A6
D2.01A7
D2.0200
D2.0701
D2.0703
D2.0704
D2.0705
D2.0707
D2.0708
D2.0709
D2.0710
D2.0711
D2.0712
D2.0713
D2.0714
D2.0715
D2.0716
D2.0723
D2.0724
D2.0901
D2.0AA1
D2.0AA2
D2.0AA3
D2.0AA4
D2.0AA5
D2.0AA6
D2.2001
D2.2002
D2.2003
D2.2004
D2.2005
D3.0701
D3.1101
D3.1102
D3.2301
D3.3700
D3.4400
D4.0701
D4.0702
D4.0703
D4.0704
D4.0705
D4.0706
D4.0707
D4.0708
D4.0711
D4.0712
D4.0713
D4.0714
D4.0715
D4.0716
D4.0717
D4.07C1
D4.07C2
D4.09A1
D4.09A2
D5.0326
D5.0726
D5.1000
D5.1001
D5.3801
D5.3802
D5.3803
D5.3804
D5.3805
D5.3806
D5.3807
D5.3808
D5.3809
D5.3810
D5.380A
D5.380B
D5.380C
D5.380D
D5.380E
D5.380F
DD.0228
DD.0229
DD.022A
DD.023C
DD.023D
DD.0430
DD.0432
DD.0710
DD.0802
DD.0A47
DD.0A48
DD.0A78
DD.0A8D
DD.0A8E
DD.0A8F
DD.0A90
DD.0A91
DD.0A92
DD.0A93
DD.0A94
DD.0A95
DD.0A96
DD.0A97
DD.0A98
DD.0AA1
DD.0AA2
DD.0AA3
DD.0AA4
DD.0AA5
DD.0AA6
DD.0AA7
DD.0AA8
DD.0AA9
DD.0AAA
DD.0AAB
DD.0AAC
DD.0AB5
DD.0AB6
DD.0AB7
DD.0AB8
DD.0AB9
DD.0ABA
DD.0ABB
DD.0ABC
DD.0ABD
DD.0ABE
DD.0ABF
DD.0AC0
DD.0C77
DD.0C78
DD.0C79
DD.0C7A
DD.0C7B
DD.0C7C
DD.0C7D
DD.0C7E
DD.0C7F
DD.0C80
DD.0C81
DD.0C82
DD.0C83
DD.0C84
DD.0C85
DD.0C86
DD.0C87
DD.0C88
DD.0C89
DD.0C8A
DD.0C8B
DD.0C8C
DD.0C8D
DD.0C8E
DD.0C8F
DD.0C90
DD.0C91
DD.0C92
DD.0C93
DD.0C94
DD.0C95
DD.0C96
DD.0C97
DD.0C98
DD.0C99
DD.0C9A
DD.0C9B
DD.0C9C
DD.0C9D
DD.0C9E
DD.0C9F
DD.0CA0
DD.0CA1
DD.0CA2
DD.0CA3
DD.0CF0
DD.0E0A
DD.0FD0
DD.6401
DD.6402
DD.6403
DD.6404
DD.6405
DD.6406
DD.6501
DD.6502
DD.6503
DD.6506
DD.6601
DD.6602
DD.6603
DD.6605
DD.6606
DD.6701
DD.6702
DD.6703
DD.6704
DD.6705
DD.6706
DD.670B
DD.670C
DD.670D
DD.670E
DD.670F
DD.6710
DD.6804
DD.6805
DD.6806
DD.6807
DD.6808
DD.680B
DD.680E
DD.6810
DD.6811
DD.6812
DD.6813
DD.6814
DD.6817
DD.6818
DD.6819
DD.6824
DD.6825
DD.6826
DD.682A
DD.6832
DD.6833
DD.6834
DD.6A00
DD.6A01
DD.6B01
DD.6C01
DD.6C02
DD.6C0B
DD.6C0C
DD.Cxxx
Ex.yyzz
F1.0101
F1.0102
F1.0103
F1.01A1
F1.01A2
F1.01A3
F1.0501
F1.0502
F1.0503
F1.0504
F1.0505
F1.0506
F1.0507
F1.0508
F1.05A1
F1.05A2
F1.05A3
F1.05A4
F1.05A5
F1.05A6
F1.05A7
F1.05A8
F2.0101
F2.0102
F2.0103
F2.01A1
F2.01A2
F2.01A3
F2.0501
F2.0502
F2.0503
F2.0504
F2.0505
F2.0506
F2.0507
F2.0508
F2.05A1
F2.05A2
F2.05A3
F2.05A4
F2.05A5
F2.05A6
F2.05A7
F2.05A8

9) SERVICE INFORMATION PAGES
Gaining access to service information pages
Minilab diagnostic software
Embedded Web server (EWS)
Administrator menu
Available service information pages

10) THEORY OF OPERATIONS
Carriage
Components
Block diagram
Operation
Sensors
PCAs
Carriage calibrations
Carriage Encoder Strip adjustment
Carriage Encoder Reset calibration
Carriage Stopping Accuracy calibration
Carriage event trends
Drum
Components
Block diagram
Operation
Drum
Drum screen
Poppet valves
Drum ink droplet collector
Drum encoder assembly
Drum encoder disk and PCAs
How to read the LEDs
Drum motor (M3) assembly
Drum guide assembly
Position 1: Retracted for media jam removal
Position 2: Ready position awaiting leading edge of “thick” media
Position 3: Media guide activated and cam follower arm/wheel
engaged with upper cam dwell surface
Position 4: Media guide activated and cam follower arm/wheel
engaged with lower activation cam surface
Sensors
Top-of-form sensor (SN22)
Drum 1 sensor (SN33) and Drum 2 sensor (SN34)
Wiring and signal diagrams
Signal table and connector diagram
Circuit board diagrams
Drum Encoder Averager PCA (EN1) diagram
Drum Encoder PCA (EN2) diagram
Drum calibrations
Drum Position calibration
Top of Form calibration
Drum tool page
Dryer
Components and features
Block diagram
Operation
Sequence of operation
Fusible links
Signals
Power
Power source diagram
Voltage specifications
Power requirements
Warm-up time
Power supply switching
Input/output voltages
PCAs
Tool page
Formatter
Components
Block diagram
Operation
Formatter Main PCA (A26)
LED status indicators
DIMM connector
PCI connector
PCI-EX connector
IDE connector
SATA power connector
ATX12V power connector
AUX power-out connector
Control panel power connector
M1 video connector
Cooling fan connectors
Front panel connector
LPC header
Power controller and sideband communication connector
LAN/USB stack connector
USB stack connector
COM1 (DB9 serial connector)
COM2 header connector
EIO Riser PCA (A31)
EIO Riser PCA (A31) (top)
EIO Riser PCA (A31) (bottom)
Network/Fax PCA (A30)
Photo Finisher Interface PCA (A29)
Finisher Interface PCA (A29) diagram
PCI Express PCA (A28)
PCI Express PCA (A28) diagram
Copy Processing PCA (A27)
Coprocessor
Wiring diagram
Tray 5
Components
Block diagram
Operation
Start-up sequence
Elevator assembly
Tray 5 sensors
Media guides
Pick arm assembly
Separation roller assembly
Feed roller assembly
Motors
Tray 5 Distribution PCA (A101)
Adjustments
Circuit diagrams
Tray 5 wiring diagram
Tray 5 Distribution PCA (A101) diagram
Ink delivery system
Components
Operation
Ink cartridges
Air pressure system
ISS PCA (A8)
Primer system
Block diagram
Wiring diagram
ISS PCA (A8) diagram
Media path
Components
Vertical transport
Vertical transport motors and sensors
Vertical transport wiring and signal diagram
Horizontal transport
Horizontal transport motors and sensors
Horizontal transport wiring and signal diagram
Input/duplex/output (IDO)
IDO component features
IDO motors and sensors
IDO wiring and signal diagrams — motors and encoders
IDO wiring and signal diagrams – media path 1
IDO wiring and signal diagrams – media path 2
IDO wiring and signal diagram – H-bar
IDO wiring and signal diagram – system
Operation
Pinch rollers
Input function
IDO curler
IDO duplex
Diverter
Guides – duplexer path
IDO media eject
Output function
Output path overview
Media thickness sensing
Media length sensing
Media path timing
Jam event trends
Sensor behaviors
Pens
Components
Orientation naming
Pen characteristics
Pen orientation in carriages
Pen installation
Pen storage and packaging
Pen storage
Pen packaging
Pen problems
Pen removal problems
Pen calibrations
Power and formatter electronics
Components
Block diagrams
Power
Power supply (PS1)
Power supply (PS1) circuit block diagram
Power supply (PS1) operation
Power line voltage chart
Input power system event trends
Power-up sequence
Powering up and down
Boot-up process
Time stamps and key behaviors
Time tables and key behaviors
Power Distribution PCA (A1)
Electronics
Main Engine PCA (A5)
Main Engine Backplane PCA (A4)
Motion PCA (A2)
Ink Assist PCA (A3)
Circuit and PCA diagrams
Main Engine Backplane PCA (A4) diagram
Main Engine PCA (A5) diagram
Motion PCA (A2) diagram
Motor distribution wiring diagram
Left sensor distribution wiring diagram
Right sensor distribution wiring diagram
Power Distribution PCA (A1) diagram
Service station and pen wipe
Electrical components
Other components
Pen wipe components
Block diagram
Motors, encoders, and sensors
Operation
Pen wipe material lift operation
Service station operation
Drop detect
Drop detect and pen servicing process
Wiring diagram
Drop Detect PCA (A22) diagram
Drop Detect Beam calibration
Tray 1
Components
Block diagram
Operation
Operating steps
Signals
Sensors
Solenoids and motors
PCAs
Tray 1 calibrations
Wiring diagram
Trays 2, 3, and 4
Components
Block diagram
State diagram
Operation
Trays 2, 3, and 4 Controller PCA (A23)
Signals
Sensors
Subsystem voltage specifications and ranges
Motors
Feed process
Lowering the arm
Arm release mechanism
Double picks
Wiring diagrams
Trays 2, 3, and 4 tool pages
Vacuum and aerosol
Block diagram
Wiring diagrams
Vacuum and aerosol wiring diagram (from component to W24J8)
Vacuum and aerosol wiring details (from W24J8 to Ink Assist PCA (A3))
Vacuum components
Vacuum operation
Vacuum assembly and placement
Aerosol components
Aerosol duct wipes
Aerosol fan (AERO)
Hoses
Manifold and snorkel
Aerosol filter box
Aerosol operation
Muffler and charcoal filter
Vacuum and aerosol motor voltage specifications
Vacuum and aerosol tool page
HP Photo Finisher
Finisher Media Path-Overview
Media Path-Finisher Zone 1
Media Path-Finisher Zone 2
Media Path-Finisher Zones 3, 4 and 5
Cutter Bay Assembly Trimming Diagram
Media Path-Finisher Zones 6 and 7
Media Path-Finisher Zone 8
Media Path-Finisher Zones 9 and 10
Finisher PCAs and Power
Voltage specifications and ranges
Signal tables
External cables
Serial port cable
RS-232 null modem cable
CAN cable – W290
Power supply cable – W291
Internal cables
Path motors cable – W200
Path sensors cable – W201
Front structure cable – W202
Input path motor cable – W210
Input path sensors cable – W211
Lower path motor cable – W220
Lower path sensors cable – W221
Upper path motor cable – W230
Upper path sensors cable – W231
Accumulator cable – W240
Accumulator internal cables
Accumulator path cable – W241
Lower elevator motors cable – W250
Lower elevator sensors cable – W251
Stack holder cable – W252
JS Sensors Cable – W260
JS motors cable – W261
JS elevator motor cable – W262
JS elevator motor external cable – W268
JS Elevator Sensors External Cable – W263
JS safety motor cable – W265
JS safety sensor cable – W266
JS internal cable – W267
Order Sorter
Purpose of the Order Sorter
How Photos Enter the Sorter
Order Sorter Overflow Bin
Voltage specifications and ranges

Appendix A Wiring diagrams
Printer wiring overview
Printer wiring overview diagram 1
Printer wiring overview diagram 2
Printer wiring overview diagram 3
Tray 1 wiring diagram
Carriage
Carriage wiring diagram
Carriage encoder diagram
Carriage pocket PCA diagram
Carriage PSU PCA (A7) diagram
Covers wiring diagram
Control panel wiring diagram
Drum
Drum wiring diagram
Drum sensors wiring diagram
Drum encoder PCA diagram
Dryer wiring diagram
Formatter wiring diagram
Tray 5
Tray 5 wiring diagram
Tray 5 distribution PCA diagram
Horizontal wiring diagram
IDO
IDO motors and encoders wiring diagram
IDO media path 1 wiring diagram
IDO media path 2 wiring diagram
IDO H-bar wiring diagram
IDO system wiring diagram
IDS
IDS wiring diagram
ISS PCA (A8) diagram
Service station wiring diagram
Trays 2, 3, and 4
Trays 2, 3, and 4 assembly wiring diagram
Tray 2 wiring diagram
Tray 3 wiring diagram
Tray 4 wiring diagram
Trays 2, 3, and 4 controller PCA diagram
Trays 2, 3, and 4 distribution PCA (A33) diagram
Vacuum and aerosol wiring diagram
Vertical wiring diagram
Pen wipe wiring diagram
PCA diagrams
Drop Detect PCA (A22) diagram
Image Processing PCA (A6) diagram
Ink Assist PCA (A3) diagram
Main Engine Backplane PCA (A4) diagram
Main Engine PCA (A5) diagram
Motion PCA (A2)
Motion PCA (A2) diagram
Motor distribution wiring diagram
Left sensor distribution wiring diagram
Right sensor distribution wiring diagram
Power Distribution PCA (A1) diagram

Appendix B Component locators
Aerosol component locator
Tray 1 component locator
Carriage component locators
Carriage 1 components
Carriage 2 components
Carriage components – Front view
Carriage Open sensor
Covers component locator
Printer Cover components – Top view
Printer Cover components – Front view
Drum component locator
Drum components – Front view
Drum components – Rear view
Dryer component locator
Formatter component locator
Tray 5 component locator
Tray 5 components – Front view
Tray 5 components – Inner view
Tray 5 components – Rear view
Horizontal component locator
IDO component locator
IDO components – Curler
IDO components – Duplex
IDO components – H-bar
IDO components – PI
IDO components – RM
IDO components – Output sensors
IDO components – Diverter
IDS component locator
Pen Wipe component locator
Pen Wipe components – Rear view
Pen Wipe components – Rear view with vacuum assembly
Electronics component locator
Electronics components – Carriage PSU PCA (A7)
Electronics components – Image Processing PCA (A6)
Electronics components – Main Engine PCA (A5)
Electronics components – Electronics bay
Service Station component locator
Service station components – Rear view
Service station components – Rear view with vacuum assembly
Trays 2, 3, and 4 component locator
Trays 2, 3, and 4 components – Front view
Trays 2, 3, and 4 components – Rear view
Vacuum component locator
Vertical component locator
HP Photo Finisher component locator
Photo finisher handle, Zone 1, and Zone 2 components
Photo finisher Zones 3, 4, 5, and Cutter Bay components
Photo finisher Zone 8 and Zone 9 components
Photo finisher rear components
HP Photo Finisher Output Conveyor assembly and Order Sorter component locator

Appendix C Diagnostics Field Tool (DFT) Quick Reference
Introduction
Applying DFT
Access and use DFT
Troubleshoot
Use the Event log
Use the Subsystems screen
Use service assist mode
Preventive Maintenance (PM)
View the estimated remaining life of a Preventive Maintenance (PM) item
View consumable items
Reset the counter for a PM item
Management and maintenance
Manage non-volatile memory (NVM)
Calibrations
Engine Calibrations 1
Pen Health Gauge
Engine Calibrations 2
Photo Finisher
Miscellaneous
Print a test page
View, print, and edit service information
Set the remote access password
Set the Tray 5 input tray media size
Adjust the power setting (200-240V AC systems only)
Map of DFT
Home screen
Start of Day
Information
Consumables
Recent Events
Event Log
Maintenance Items
Exercise Device
Subsystems
Input Trays
Tray 1
Trays 2, 3, and 4
Tray 5
Paper Path
Vertical Transport
lvi ENWW
Horizontal Transport
IDO Motors
IDO Sensors, Solenoids, LEDs
Carriage
IDS
Ink Delivery
Ink Status
Primer Trays
Pen Wipe
Vacuum
Dryer
Drum
Power Supply
Covers
Communications
Settings/Procedures
Calibrations
Engine Calibrations 1
Engine Calibrations 2
Tray Calibrations
Finisher Calibrations
NVM
Auto NVM Backup
Manual NVM Backup
Manual NVM Restore
Printing Test
Print Information Pages
Event Log
Set Remote Access Password
Print Settings
Paper Size Settings
Power Settings
Finisher Settings
Diagnostic Extensions
Export Data
Performance Settings
Event trends
Purpose of event trending
Event types

Appendix D Startup Menu Quick Reference
Introduction
Applying the Startup menu

Appendix E Embedded Web server (EWS) Quick Reference
The embedded Web server (EWS)
Configurable Service Links
Ordering Information page
Edit Other Links page
Other Settings

Appendix F Voltage specification
Introduction
Subsystem voltage specifications and ranges
DC Voltage
Print engine
Trays 2, 3 and 4
HP Photo Finisher
Tray 1
Vacuum and aerosol motor voltage specifications
Vacuum and aerosol voltage specifications
Dryer voltage specifications

Appendix G Specifications
Specifications
Weight and size specifications
Equipment footprint
Operator space requirements
Service space requirements
Recommended uncrating space requirements
Connectivity requirements
Ethernet Cables
Network Cabling
Power cords
Acoustic specifications
Environmental specifications
Media Specifications
Recommended media
Media tray specifications
Supported output photos sizes for each bin

Appendix H New pen installation process flowchart
Acronym glossary
Index

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Content for Parts Catalog:
1) HOW TO USE THE PARTS MANUAL
How to use the parts diagrams and lists
Service part names

2) SERVICE KITS AND TOOLS
Service kits
Service kits
Preventive maintenance kits and FRUs
Calibration kits
Reshipment kits
Regional kits
Trunk stock recommendation
Service test tool
Service toolkit

3) HARDWARE
Screws
Retainers
Wire management
Tray 5 bearings

4) COMPONENTS
5) SUPPLIES
6) POWER CORDS
Power cords

7) PRINT ENGINE
Aerosol
Tray 1
Carriage
Carriage structure parts diagram
Carriage extraction mechanism parts diagram
Carriage TOF sensor assembly parts diagram
Carriage pen-out-of-cap sensor parts diagram
Printheads parts diagram
Carriage drive assembly parts diagram
Carriage 1 assembly parts diagram
Carriage 2 assembly parts diagram
Carriage 1 e-chain parts diagram
Carriage 2 e-chain parts diagram
Carriage PPS assembly parts diagram
Carriage Open sensor (SN19) and base parts diagram
Cables
Control panel
Covers
Front door parts diagram
Front door lock parts diagram
Front Door Open switch (SW3) parts diagram
Left-side Upper Panel switch (SW8) parts diagram
Left front door and lower cover parts diagrams
IDS/Order sorter cover parts diagrams
Tray 2, 3, and 4 covers parts diagrams
Upper inner cover parts diagrams
Lower inner cover parts diagrams
Front panel trim parts diagrams
Lock cover parts diagram
Chamber filter parts diagram
IDO cover parts diagrams
Left-side middle panel parts diagrams
Left-side lower panel parts diagrams
Lower left cover parts diagrams
Output bin door parts diagram
Pen wipe access door parts diagram
Right-side middle panel parts diagram
Right-side lower panel parts diagrams
Upper right cover parts diagram
Lower right cover parts diagrams
Lower right trim parts diagram
Rear covers parts diagram
MFP casters
ESD jacks parts diagram
Cables
Drum
Ink droplet collector
Drum screen
Drum encoder
Drum drive
Drum vacuum
Drum LED parts diagram
Drum tube fitting parts diagram
Poppet A1 assembly
Poppet A2 assembly
Poppet B assembly
Drum guide assembly parts diagram
Drop Detect assembly
Cables
Dryer
Dryer assembly parts diagram
Dryer left assembly parts diagram
Dryer right assembly parts diagram
Cables
Formatter
Formatter Main PCA (A26) parts diagram
Formatter fan and hard drive parts diagram
Formatter PCAs parts diagram
Formatter Coprocessor parts diagram
Formatter cables
Horizontal
Horizontal transmission parts diagram
Horizontal upper assembly parts diagram
Horizontal lower assembly parts diagram
Cables
IDO
IDO RM front parts diagram
IDO RM internal motors assembly parts diagram
IDO paper path rollers parts diagram
IDO drive belts parts diagram
IDO diverter parts diagram
IDO RM rear parts diagram
IDO RM core sensors parts diagram
IDO media eject assembly parts diagram
IDO curler assembly parts diagram
IDO duplex door assembly parts diagram
IDO outer guide pinch assembly parts diagram
IDO outer lower guide assembly parts diagram
IDO secret door assembly parts diagram
IDO PI assembly parts diagram
IDO H-bar assembly parts diagram
Cables
IDS
IDS main assembly parts diagram
ISS PCA parts diagram
IDS left priming parts diagram
IDS right priming parts diagram
IDS 3-way valve parts diagram
IDS APS assembly parts diagram
IDS ISS assembly parts diagram
Cables
Electronics
Ink catch pan parts diagram
Electronics Bay Cooling fan (FAN4) assembly parts diagram
Carriage PSU PCA (A7) assembly parts diagram
Main Engine PCA (A5) assembly parts diagram
Motion PCA (A2) assembly parts diagram
Power supply parts diagram
CPSU Cooling fan (FAN3) parts diagram
Power distribution PCA parts diagram
Image Processing PCA (A6) parts diagram
PSU recirculation duct parts diagram
Ink Assist PCA (A3) assembly parts diagram
Cables
Service Station
Service Station parts diagram
Cables
Trays 2, 3, and 4
Trays 2, 3, and 4 main assembly parts diagram
Trays 2, 3, and 4 rear parts diagram
Trays 2, 3, and 4 left side parts diagram
Trays 2, 3, and 4 separation unit parts diagram
Vacuum
Vacuum supply assembly parts diagram
Cables
Vertical
Vertical outer guide parts diagram
Vertical inner guide parts diagram
Vertical transmission parts diagram
Cables
Pen wipe
Alphabetical parts list
Numerical parts list

8)TRAY 5
Tray 5 casters parts diagram
Tray 5 front and left covers parts diagram
Tray 5 top covers parts diagram
Tray 5 rear and right covers parts diagram
Tray 5 front and left sensors parts diagram
Tray 5 elevator transmission assembly parts diagram
Tray 5 elevator cables diagram
Tray 5 elevator tray diagram
Tray 5 paper path assembly parts diagram
Tray 5 lower separator assembly parts diagram
Tray 5 pick assembly parts diagram
Cables
Alphabetical parts list
Numerical parts list

9) PHOTO FINISHER
Photo finisher assembly
Photo finisher handles
Photo finisher latch assembly
Photo finisher backside printer PCA
Photo finisher oversize bin
Photo finisher trim bag
Photo finisher covers, switches, and PCAs
Photo finisher conveyor zone 1
Photo finisher conveyor zone 2
Photo finisher conveyor zones 3 and 4
Photo finisher cutter bay assembly
Photo finisher cutter bay timing belts
Photo finisher cutter assemblies
Photo finisher conveyor zone 8
Photo finisher foot
Photo finisher slide rail
Photo finisher power supply
Photo finisher conveyor zone 9
Photo finisher right-side door
Photo finisher case parts
Alphabetical parts list
Numerical parts list

10) ORDER SORTER
Order sorter assembly
Order sorter separator paddle
Order sorter covers
Order sorter rear trim
Order sorter main motor
Order sorter motor tension spring
Order sorter main sorter timing belt
Order sorter sensors and motors
Order sorter backstop and hinge
Order sorter front trim
Order sorter overflow chute trim
Order sorter overflow bin assembly
Order sorter divider tray
Cables
Alphabetical parts list
Numerical parts list

(3116 pages).