Ricoh Aficio SPC830DN Aficio SPC831DN Service Manual (product code M124 M125)


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual Ricoh Aficio SPC830DN Aficio SPC831DN (product code M124 M125) contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

1. PRODUCT INFORMATION
1.1 SPECIFICATIONS
1.2 PRODUCT OVERVIEW
1.2.1 COMPONENT LAYOUT
1.2.2 PAPER PATH
1.2.3 DRIVE LAYOUT
1.3 MACHINE CODES AND PERIPHERALS CONFIGURATION
1.4 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS

2. INSTALLATION
2.1 INSTALLATION REQUIREMENTS
2.1.1 ENVIRONMENT
2.1.2 MACHINE LEVEL
2.1.3 MACHINE SPACE REQUIREMENTS
2.1.4 POWER REQUIREMENTS
2.2 PRINTER INSTALLATION
2.2.1 POWER SOCKET FOR PERIPHERALS
2.2.2 INSTALLATION FLOW CHART
2.2.3 INSTALLATION PROCEDURE
Unpacking
Installing the Toner
Loading Paper
Turning Power On
Selecting the Panel Display Language
Printing the Test Page
Settings Relevant to the Service Contract
Settings for @Remote Service (Embedded RC Gate)
2.2.4 METER CLICK CHARGE
2.2.5 EXTERNAL USB KEYBOARD (EXTERNAL OPTION)
2.2.6 MOVING THE MACHINE
2.2.7 TRANSPORTING THE MACHINE
2.3 OPTIONAL UNIT COMBINATIONS
2.3.1 MACHINE OPTIONS
2.3.2 CONTROLLER OPTIONS
2.4 1200 LCT (D631)
2.4.1 COMPONENT CHECK
2.4.2 INSTALLATION PROCEDURE
2.4.3 SIDE FENCE POSITION CHANGE
2.5 BRIDGE UNIT (D634)
2.5.1 COMPONENT CHECK
2.5.2 INSTALLATION PROCEDURE
2.6 2000-SHEET BOOKLET FINISHER (D637) /3000-SHEET FINISHER (D636)
2.6.1 ACCESSORY CHECK
2.6.2 INSTALLATION PROCEDURE
Support Tray Installation
2.7 PUNCH UNIT (D570)
2.7.1 COMPONENT CHECK
2.7.2 INSTALLATION PROCEDURE
2.8 OUTPUT JOGGER UNIT (B703)
2.8.1 ACCESSORIES
2.8.2 INSTALLATION
2.9 MAIL BIN (M413)
2.9.1 COMPONENT CHECK
2.9.2 INSTALLATION PROCEDURE
2.10 ANTI-CONDENSATION HEATER
2.10.1 COMPONENT CHECK
2.10.2 INSTALLATION PROCEDURE
For installing the tray heater in the main machine
For installing the tray heater in D580
For Installing the tray heater in D581
2.11 CONTROLLER OPTIONS
2.11.1 OVERVIEW
I/F Card Slots
SD Card Slots
2.11.2 SD CARD APPLI MOVE
Overview
Move Exec
Undo Exec

3. PREVENTIVE MAINTENANCE
3.1 MAINTENANCE ITEMS
3.2 TOUCH SCREEN CALIBRATION
4. REPLACEMENT AND ADJUSTMENT
4.1 BEFOREHAND
4.2 SPECIAL TOOLS
4.3 IMAGE ADJUSTMENT
4.3.1 REGISTRATION
Image Area
Leading Edge
Side to Side
Adjustment Standard
Paper Registration Standard
Adjustment Procedure
4.3.2 ERASE MARGIN ADJUSTMENT
4.3.3 COLOR REGISTRATION
Line Position Adjustment
4.3.4 GAMMA CORRECTION
Summary
Adjustment Procedure
4.4 EXTERIOR COVERS
4.4.1 FRONT DOOR
4.4.2 LEFT COVER
4.4.3 REAR COVER
4.4.4 TOP RIGHT AND REAR COVER
4.4.5 RIGHT REAR COVER
4.4.6 OPERATION PANEL
4.4.7 PAPER EXIT COVER
4.4.8 OUTPUT TRAY
4.4.9 OZONE FILTER
Ozone filter for the charge unit
Ozone filter for the AC Controller
4.5 LASER OPTICS
4.5.1 CAUTION DECAL LOCATION
4.5.2 LD SAFETY SWITCH
Error Messages
4.5.3 LASER OPTICS HOUSING UNIT
Preparing the new laser optics housing unit
Before removing the old laser optics housing unit
Recovery procedure for no replacement preparation of laser optics housing unit
Removing the old laser optics housing unit
Installing a new laser optics housing unit
After installing the new laser optics housing unit
4.5.4 POLYGON MIRROR MOTOR AND DRIVE BOARD
4.5.5 AIRFLOW FANS
4.5.6 LASER OPTICS REAR RIGHT THERMISTOR
4.6 IMAGE CREATION
4.6.1 PCDU
4.6.2 DRUM UNIT AND DEVELOPMENT UNIT
Developer
4.6.3 TONER COLLECTION BOTTLE
4.6.4 SECOND DUCT FANS
When reinstalling the second duct fans
4.6.5 THIRD DUCT FAN
When reinstalling the third duct fan
4.6.6 TONER PUMP UNIT
When installing the new toner pump unit
4.6.7 TONER END SENSOR
4.7 IMAGE TRANSFER
4.7.1 IMAGE TRANSFER BELT CLEANING UNIT
4.7.2 IMAGE TRANSFER BELT UNIT
4.7.3 IMAGE TRANSFER BELT
When reinstalling the image transfer belt
4.8 PAPER TRANSFER
4.8.1 PAPER TRANSFER ROLLER UNIT
4.8.2 PAPER TRANSFER UNIT
4.8.3 ID SENSOR BOARD
Cleaning for ID sensors
After installing a new ID sensor unit/board
4.8.4 TEMPERATURE AND HUMIDITY SENSOR
4.9 DRIVE UNIT
4.9.1 GEAR UNIT
When installing the drive unit
Adjustment after replacing the gear unit
4.9.2 REGISTRATION MOTOR
4.9.3 PAPER FEED MOTOR
4.9.4 DRUM/DEVELOPMENT MOTORS FOR M, C, AND Y
4.9.5 DRUM/DEVELOPMENT MOTOR-K
4.9.6 ITB DRIVE MOTOR
4.9.7 FUSING/PAPER EXIT MOTOR
4.9.8 IMAGE TRANSFER BELT CONTACT MOTOR
4.9.9 DUPLEX INVERTER MOTOR
4.9.10 PRESSURE ROLLER CONTACT MOTOR
4.9.11 DUPLEX/BY-PASS MOTOR
4.9.12 PAPER TRANSFER CONTACT MOTOR
4.9.13 TONER TRANSPORT MOTOR
4.9.14 TONER COLLECTION UNIT
4.9.15 PAPER FEED CLUTCHES
4.9.16 DEVELOPMENT CLUTCH-Y
4.9.17 DEVELOPMENT CLUTCHES FOR M AND C
4.9.18 DEVELOPMENT CLUTCH-K
4.10 FUSING
4.10.1 FUSING UNIT
4.10.2 FUSING EXIT SHUTTER PLATE
4.10.3 FUSING ENTRANCE GUIDE PLATE
Cleaning Requirement
4.10.4 FUSING EXIT GUIDE PLATE CLEANING PROCEDURE
4.10.5 FUSING UNIT UPPER COVER
4.10.6 FUSING UNIT LOWER COVER
4.10.7 FUSING SLEEVE BELT UNIT
Oil Absorber Felt
4.10.8 PRESSURE ROLLER
4.10.9 STRIPPER PLATE
Cleaning Requirement
4.10.10 PRESSURE ROLLER THERMISTORS
4.10.11 PRESSURE ROLLER THERMOSTATS
4.10.12 NC SENSORS
4.10.13 FUSING FAN
When installing the fusing fan
4.10.14 PAPER EXIT FAN
When installing the paper exit fan
4.10.15 AC CONTROLLER BOARD FAN
When installing the AC controller fan
4.10.16 FUSING ENTRANCE THERMOPILES
When cleaning the lens of the thermopile
4.10.17 PRESSURE ROLLER HP SENSOR
4.10.18 QSU FAN
4.10.19 FUSING UNIT SHUTTER PLATE DRIVE MOTOR
4.10.20 FUSING UNIT SHUTTER PLATE HOME POSITION SENSOR4-102
4.10.21 FUSING UNIT SHUTTER PLATE DRIVE MECHANISM
4.11 PAPER FEED
4.11.1 PAPER FEED UNIT
4.11.2 PICK-UP, FEED AND SEPARATION ROLLERS
Tray 1 and Tray 2
4.11.3 TRAY LIFT MOTOR
4.11.4 VERTICAL TRANSPORT, PAPER OVERFLOW, PAPER END AND
PAPER FEED SENSOR
4.11.5 REGISTRATION SENSOR
4.11.6 BY-PASS PAPER SIZE SENSOR AND BY-PASS PAPER LENGTH
SENSOR
When reinstalling the by-pass paper size sensor
4.11.7 BY-PASS BOTTOM TRAY
4.11.8 BY-PASS PAPER END SENSOR
4.11.9 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER, TORQUE
LIMITER
4.11.10 BY-PASS FEED CLUTCH
4.11.11 PAPER EXIT UNIT
4.11.12 FUSING EXIT, PAPER OVERFLOW, JUNCTION PAPER JAM AND
PAPER EXIT SENSOR
4.12 DUPLEX UNIT
4.12.1 DUPLEX UNIT
4.12.2 DUPLEX DOOR SENSOR
4.12.3 DUPLEX ENTRANCE SENSOR
4.12.4 DUPLEX EXIT SENSOR
4.13 ELECTRICAL COMPONENTS
4.13.1 BOARDS
Controller Box closed
Behind the IOB
Controller Box Open
4.13.2 CONTROLLER UNIT
4.13.3 CONTROLLER BOX RIGHT COVER
4.13.4 CONTROLLER BOX
SM vii M124/M125
When opening the controller box
When removing the controller box
4.13.5 IOB (IN/OUT BOARD)
4.13.6 BB (BRIDGE BOARD)
4.13.7 BCU
When installing the new BCU
4.13.8 PSU
PSU bracket
PSU board
PSU fans
4.13.9 SHUTDOWN SWITCH
4.13.10 ITB POWER SUPPLY BOARD
4.13.11 HIGH VOLTAGE SUPPLY BOARD
4.13.12 HIGH VOLTAGE SUPPLY BOARD BRACKET
4.13.13 AC CONTROLLER BOARD
4.13.14 AC CONTROLLER BOARD BRACKET
4.13.15 CONTROLLER BOARD
When installing the new controller board
4.13.16 HDD FAN
When installing the HDD fan
4.13.17 HDD
When installing a new HDD unit
4.13.18 TONER BOTTLE DETECTION BOARD
4.13.19 NVRAM REPLACEMENT PROCEDURE
NVRAM on the BCU
NVRAM on the controller board
4.13.20 TUBE COOLING FAN (1ST DUCT FAN)
4.14 USING DIP SWITCHES
4.14.1 CONTROLLER BOARD
4.14.2 BCU BOARD

5. SYSTEM MAINTENANCE
5.1 SERVICE PROGRAM MODE
5.1.1 SP TABLES
5.1.2 ENABLING AND DISABLING SERVICE PROGRAM MODE
Entering SP Mode
Exiting SP Mode
5.1.3 TYPES OF SP MODES
SP Mode Button Summary
Selecting the Program Number
Exiting Service Mode
Service Mode Lock/Unlock
5.1.4 REMARKS
Display on the Control Panel Screen
Others
5.2 SERVICE SP TABLE
5.2.1 SP1-XXX (SERVICE MODE)
5.3 ENGINE SP TABLES-1
5.3.1 SP1-XXX (FEED)
5.4 ENGINE SP TABLES-2
5.4.1 SP2-XXX (DRUM)
5.5 ENGINE SP TABLES-3
5.5.1 SP3-XXX (PROCESS)
5.6 ENGINE SP TABLES-4
5.6.1 SP5-XXX (MODE)
5.7 ENGINE SP TABLES-5
5.7.1 SP6-XXX (PERIPHERALS)
5.8 ENGINE SP TABLES-6
5.8.1 SP7-XXX (DATA LOG)
5.9 INPUT AND OUTPUT CHECK
5.9.1 INPUT CHECK TABLE
Printer
Table 1: Paper Height Sensor
Table 2: Paper Size Switch (Tray 2)
Table 3: Paper Size (By-pass Table)
[FIN (EUP) INPUT Check] Finisher (D636/ D637)
[FIN (JAK) INPUT Check] 4bin Mail Box (M413)
Bridge Unit (D634)
Two-Tray Paper Feed Unit (D580)/ LCT 2000 (D581)/ LCT 1200 (D631)
5.9.2 OUTPUT CHECK TABLE
Printer
[FIN (EUP) OUTPUT Check] (Booklet) Finisher (D636/D637)
FIN(JAK)OUTPUT Check 4bin Mail Box (M413)
Bridge Unit (D634)
4bin Mail Box (M413)
Two-Tray Paper Feed Unit (D580)/ LCT 2000 (D581)/ LCT 1200 (D631)
5.10 FIRMWARE UPDATE
5.10.1 TYPE OF FIRMWARE
5.10.2 BEFORE YOU BEGIN
5.10.3 UPDATING FIRMWARE
Preparation
Updating Procedure
Error Messages
Firmware Update Error
Recovery after Power Loss
5.10.4 UPDATING THE LCDC FOR THE OPERATION PANEL
5.10.5 HANDLING FIRMWARE UPDATE ERRORS
Error Message Table
5.11 NVRAM DATA UPLOAD/DOWNLOAD
5.11.1 UPLOADING CONTENT OF NVRAM TO AN SD CARD
5.11.2 DOWNLOADING AN SD CARD TO NVRAM
5.12 ADDRESS BOOK UPLOAD/DOWNLOAD
5.12.1 INFORMATION LIST
5.12.2 DOWNLOAD
5.12.3 UPLOAD
5.13 USING THE DEBUG LOG
5.13.1 OVERVIEW
5.13.2 SWITCHING ON AND SETTING UP SAVE DEBUG LOG
5.13.3 RETRIEVING THE DEBUG LOG FROM THE HDD
5.13.4 DEBUG LOG CODES
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key
SP5857-016 Create a File on HDD to Store a Log
SP5857-017 Create a File on SD Card to Store a Log
5.14 CARD SAVE FUNCTION
5.14.1 OVERVIEW
Card Save:
5.14.2 PROCEDURE
5.14.3 ERROR MESSAGES
5.15 SMC LIST CARD SAVE FUNCTION
5.15.1 OVERVIEW
SMC List Card Save
5.15.2 PROCEDURE
5.15.3 FILE NAMES OF THE SAVED SMC LISTS
5.15.4 ERROR MESSAGES

6. TROUBLESHOOTING
6.1 SERVICE CALL
6.1.1 SERVICE CALL CONDITIONS
SC Code Classification
6.2 SC TABLE
6.2.1 SERVICE CALL TABLES – 1
SC1xx: Scanning
6.2.2 SERVICE CALL TABLES – 2
SC 2xx: Exposure
6.2.3 SERVICE CALL TABLES – 3
SC3xx: Image Processing – 1
SC3xx: Image Processing – 2
6.2.4 SERVICE CALL TABLES – 4
SC4xx: Image Processing – 3
6.2.5 SERVICE CALL TABLES – 5
SC5xx: Paper Feed and Fusing
6.2.6 SERVICE CALL TABLES – 6
SC6xx: Device Communication
6.2.7 SERVICE CALL TABLES – 7
SC7xx: Peripherals
6.2.8 SERVICE CALL TABLES – 8
SC8xx: Overall System
6.2.9 SERVICE CALL TABLES – 9
SC9xx: Miscellaneous
6.3 PROCESS CONTROL ERROR CONDITIONS
6.3.1 DEVELOPER INITIALIZATION RESULT
6.3.2 PROCESS CONTROL SELF-CHECK RESULT
Vsg Adjustment Result
6.3.3 LINE POSITION ADJUSTMENT RESULT
6.4 TROUBLESHOOTING GUIDE
6.4.1 IMAGE QUALITY
6.4.2 LINE POSITION ADJUSTMENT
Test
Countermeasure list for color registration errors
6.4.3 STAIN ON THE OUTPUTS
6.4.4 PROBLEM AT REGULAR INTERVALS
6.4.5 TONER END RECOVERY ERROR
Flow Chart for the Toner End Recovery Error
6.4.6 TONER BOTTLE DETECTION ERROR
6.4.7 SOLID IMAGE OR HALFTONE IMAGE ERROR
Recovery Procedure
Problem Prevention Procedure
6.4.8 FAULTY CLEANING
Black or color lines (2-3mm)
Band Image Between 20mm and 30mm
6.4.9 ENCRYPTION KEY RESTORATION FOR NVRAM
How to restore the old encryption key to the machine
How to do a forced start up with no encryption key
6.4.10 OTHER SYMPTOMS
Flowchart for the error
Countermeasure list for the error
6.5 JAM DETECTION
6.5.1 PAPER JAM DISPLAY
6.5.2 JAM CODES AND DISPLAY CODES
Paper Size Code
Sensor Locations
6.6 ELECTRICAL COMPONENT DEFECTS
6.6.1 SENSORS
6.6.2 BLOWN FUSE CONDITIONS
Power Supply Unit
AC Drive Board

7. ENERGY SAVING
7.1 ENERGY SAVE
7.1.1 ENERGY SAVER MODES
Timer Settings
Return to Stand-by Mode
Recommendation
7.1.2 ENERGY SAVE EFFECTIVENESS
7.2 PAPER SAVE
7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION
1. Duplex:
2. Combine mode:
3. Duplex + Combine:
How to calculate the paper reduction ratio

Number of pages: 1071.